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  • Commitment to Excellence - Achieving Your Best
    Achieve Results | Commitment to Excellence

    Commitment to Excellence – Achieving Your Best

    I love watching the Olympic Games. I marvel at the feats these athletes are able to accomplish. I applaud and cheer them on from my living room couch as though I was their personal coach. I hold my breath when they jump from the balance beam, fly over the high bar, run for the finish…

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  • Back to Basics: Simple Steps for Business Success
    Business Success | Grow Your Business | Improve Business

    Back to Basics: Simple Steps for Business Success

    Recently, Steve Wynn, of Wynn Resorts in Las Vegas, talked to his stockholders about the value of basics to business success. Mr. Wynn advised that when you’ve done all you can do and in fact there’s nothing left to do, then you go back to the basics of good business practices. Only this time, you…

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  • Lou Tice -A Better World A Better You
    Lou Tice | Self Esteem | Self Talk

    A Better World A Better You

    This past weekend I lost a mentor, a teacher and a friend when Lou Tice passed away. Lou Tice of the Pacific Institute had a gigantic impact on my life. If you know me and/or have worked with me, whether you knew it or not, some of what you saw and heard was because of…

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  • The Unbelievable Power of a Positive Attitude
    Positive Attitude | Positive Mental Attitude

    The Unbelievable Power of a Positive Attitude

    How do you respond when someone asks: How are you? Or, how’s your day?

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  • Top 10 Excuses for Not Achieving Goals
    Choose to Succeed

    Top 10 Excuses for Not Achieving Goals

    I was reading a Business Review the other day and discovered that, apparently, not achieving your goals is normal. Okay. If that’s the test for normal, here’s what else is normal: everyone gets sick, everyone gets fat, and everyone is in debt. The only thing I can conclude about Business Review’s survey is that all…

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  • Setting Goals with Values Accountability
    Accountability | Core Values | Shared Values

    Core Values, Accountability Set the Stage for Success at Zappos

    A few days ago, my wife and I took a tour of the Zappos corporate office and call center in Las Vegas. You see, next week I will be taking a group from Hope Baptist Church of Las Vegas (a client of mine) on the same tour and the advance visit was part of my…

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  • Choosing to Succeed.
    Choose to Succeed | Uncategorized

    Who’s Ball Game Is It? Choosing to Succeed.

    From now on, I want you to call me by my new title: Ref (short for referee). That’s right; I’m going to start calling the balls and strikes, and then count you out. I alone will determine when you’re out of bounds or your time has run out. If, in my opinion, you fail to…

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  • Self-Talk for Self Improvement!
    Self Improvement | Self Talk

    Self-Talk for Self Improvement!

    How to Make Your Goals a Reality

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  • Customer Service Culture
    Customer Service | Customer Service Culture

    Customer Service Culture – Don’t Let One Bad Apple Hurt Your Brand

    One bad customer (or bad experience) can lead you down a negative path and damage your customer service, if you let it.

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  • Good Night, Smokin’ Joe.
    Smokin’ Joe. | Tribute | Tribute to Joe Frazier

    Good Night, Smokin’ Joe.

    Have you ever met someone you thought was bigger than life? Maybe it was a movie star, a sports celebrity, or someone you had always idolized as a kid. Sometimes we put celebrities and heroes up on pedestals and treat them differently. And then, when we meet them, we find out that they’re just as…

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Recent Posts
  • Commitment to Excellence – Achieving Your Best
  • Back to Basics: Simple Steps for Business Success
  • A Better World A Better You
  • The Unbelievable Power of a Positive Attitude
  • Top 10 Excuses for Not Achieving Goals
  • Core Values, Accountability Set the Stage for Success at Zappos
  • Who’s Ball Game Is It? Choosing to Succeed.
  • Self-Talk for Self Improvement!

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